Shop Terms & Conditions

General

These Terms and Conditions apply to all transactions between us (the supplier) and yourself (the customer).  They do not affect your statutory rights.

We reserve the right to change these Terms and Conditions at any time.  Any changes will take effect on the date they are amended.

These Terms and Conditions are governed by English law and are subject to the jurisdiction of the English courts.

Failure by us to enforce any of these Terms and Conditions will not affect our right to enforce the rest of the Terms and Conditions.

Customer Orders

We will treat each order for goods as an offer by you to purchase the goods subject to these Terms and Conditions.

All telephone orders will be acknowledged verbally at the time of order and will be subject to a follow-up email afterward.

Please note that verbal and/or electronic acknowledgments do not constitute order confirmation or order acceptance.  Your order will be accepted and the creation of a legally binding contract between you and us will take place once the goods have been dispatched or collected.

We will tell you if your payment details cannot be authorized for any reason and may invite you to pay by another method or suggest that you visit one of our stores.

Prices

The total price payable will be stipulated at the time when you place your order whether or not the order has been acknowledged.

We reserve the right to make alterations to our prices to take account of any increase in our suppliers’ prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been acknowledged.

All prices are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time the order is placed.  Prices, offers, and products are subject to availability and may change before (but not after) we accept your order.  If a product becomes unavailable we may offer you an alternative.

Although we endeavor to ensure that all pricing information is accurate, occasionally an error may occur and goods may be mispriced.  If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have canceled your order.  We will not be obliged to supply goods at the incorrect price.

Prices that are reduced for sales and promotions are only valid for the specified period.

Order Processing

Once we have received your order and payment, our staff will pick, pack, and dispatch your item(s).  We will aim to do this the same day for all orders received before 1 pm (excl Bank Holidays and weekends).

Law

These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts.  We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply.

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